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Customer service

At SA Power Networks we take customer service very seriously and aim to provide you with courteous, prompt and professional service at all times. We value your feedback on our performance and invite you to contact us using our online enquiry form.

Our Customer Charter outlines rights and obligations, as well as the service commitments and standards we are committed to deliver as the State's electricity distributor as well as useful information about South Australia's electricity network and what to do in a power interruption.

See how we delivered on our commitment to provide you with quality customer service during 2013.