Image - Customer Service

Customer service

Our Customer Charter outlines the service commitments and standards we are committed to deliver as the state's electricity distributor. As consumers, you have rights as well as obligations. To learn more, you can download a copy of our  Customer Charter or watch a video. It also provides useful information about South Australia's electricity network and what to do in a power interruption.

We value your feedback on our performance and invite you to use our Contact us form.