Current power interruptions
The information on current power interruptions is preliminary only and subject to change.
We will progressively restore power to affected customers as soon as it is safe to do so. In situations where there is a large number of power interruptions (usually due to severe weather), SA Power Networks prioritises restoration work based on attending to:
- safety issues - such as wires down;
- outages impacting critical infrastructure; and
- outages affecting the largest number of customers.
These priorities can result in emerging outages impacting restoration of previously identified outages. Restoration work may also be hampered by various factors, including weather conditions, safety and access issues. We appreciate the patience of customers in these situations.
For information on what to do if the power is out, check our handy tips below.
If your outage does not appear below, please call us on 13 13 66 or report it online .
Information Updated: Tuesday, 21 May 2013, 07:25 AM
|Approximate Notification Time||Areas Affected||Estimated Numbers of Customers Affected||Approx. Restoration Time||Cause||Status|
See planned power interruptions for information about scheduled outages.
See High Voltage interruptions and causes for information about year-to-date HV interruptions.
Subscribe to Power@MyPlace for interruption information at your fingertips (via SMS or email to registered customers).
What to do during a power interruption
It's a good idea to be prepared for a power interruption at home or at work - here are some handy tips so you can always be prepared:
- Always have a torch with charged batteries handy, and be sure to use candles carefully to avoid starting a fire.
- A refrigerator will keep food cold longer if you do not open the door. Resist the temptation to open it to check the contents. This particularly applies to your freezer.
- If the weather is hot, keep young children and frail elderly people inside the house and take appropriate precautions for a heatwave, such as drinking plenty of water and using hand-held fans to circulate air.
- Consider the option of visiting relatives or friends who have power, or go to a public place with air conditioning.
- Remember that although the water supply may not be affected, if your home has an electric hot water system and you keep using it, the water will simply go cold. Consider this if you anticipate a long wait before power is restored.
- If water supply is from tanks or a bore then alternatives to the normal electrical pressure pump should be investigated.
- If driving at night during a power interruption, be aware that street lights and traffic lights may not be operating so take extra care.
- At the office, don't use the lifts. If you get stuck in a lift that has stopped because of a power interruption, follow the emergency procedures advice. There is often a telephone inside the lift for this purpose.
- Check that electrical appliances such as stoves and heaters are switched off as there is a risk of fire when electricity supply is restored if these are left unattended.
- Make sure that all taps are turned off if you use an electrical pressure pump. This will prevent flooding if supply is restored when you are not home.
- If an interruption has lasted for a long time, food in the freezer may have started to thaw. Consider whether to keep it or dispose of it.
Find out more in our Customer Charter.