Contact us

Head Office:
1 Anzac Highway
Keswick South Australia 5035

Postal address:
GPO Box 77
Adelaide South Australia 5001

Corporate switchboard

08 8404 5667 (9am - 5pm Monday to Friday)

Customer Service

13 12 61 (9am - 5pm Monday to Friday)

Faults & Emergencies

13 13 66 (24 hours)

Electricity emergencies and power interruptions

SA Power Networks on social media

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National Relay Service

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service:

  • TTY users phone 133 677 then ask for SA Power Networks
  • Speak and Listen users phone 1300 555 727 then ask for SA Power Networks
  • Internet relay users connect to the NRS then ask for SA Power Networks

Questions about your bill

For questions about your electricity bill, please contact your retailer.

Power outage information

Customer feedback line

1800 088 667

For concerns, compliments & suggestions

PV (solar) enquiries

1300 665 913 (8am - 5pm Monday to Friday)

Street Light Faults

1800 676 043 (24 hour recorded service)

Fax: 08 8404 5187

Builders & Electrical Contractors Service

1300 650 014 (8am - 5pm Monday to Friday)

Fax: 1300 650 016

Construction and Maintenance Services (CaMS)

08 8404 9600

Underground Cable Locations

Dial Before You Dig freecall 1100

Interpreting Service

For more about interpreter services or call

13 14 50

Electricity Fraud & Theft Hotline

1800 061 090

Claims for power variations or interruptions

For further information on customer claims, please visit our Claims for power variations or interruptions page