Contact

Our Industry Enquiries team can assist customers, electricians, electrical contractors and builders with electricity connection requirements when building, renovating or permanently removing an electricity service.

• Phone: 1300 650 014 (Monday-Friday from 8am-5pm)
• Online: Contact us via our online form

To make a complaint, get in touch via:

• Complaints process: Information on our feedback and complaints process
• Our online form: Make a complaint
• Phone: Call 13 12 61 (Monday to Friday between 8am and 5pm)
• Email: customerservice@sapowernetworks.com.au
• Mail: SA Power Networks Customer Services, GPO Box 77, ADELAIDE, SA 5001

Read more about our Commitment to complaint resolution.

Report electricity fraud or theft via:

• Our online form: Use our general enquiries online form
• Phone: Call 1800 061 090 (Monday to Friday between 9am and 5pm)

If you're a customer or supplier of SA Power Networks and suspect that you have an unclaimed cheque issued in your name, you can verify this information and lodge a claim here:

Report an issue with a street light:

• Online form: Report an issue
• Phone: 1800 676 043 (recorded service available 24/7)

For media enquiries contact our External Affairs team:

• Phone (calls only, no texts): 0403 582 500

• Email (business hours): media@sapowernetworks.com.au

Contact our Industry Enquiries team

• Phone: 13 12 61 (Monday - Friday between 8am - 5pm)
• Email: CustomerService@sapowernetworks.com.au
• Online: Contact us via our online form

Contact our employee whistleblower reporting service:

Online: Read our Whistleblower Reporting page

Contact the Payroll review hotline:

• Email: payroll-review-questions@sapowernetworks.com.au
• Voicemail: 08 7326 2944
• Portal Access: Click Here