Connections Enquiry

The Customer Enquiry form should be used for submitting enquiries about:

• Service availability (e.g. number of phases, location of services points)
• Information on an existing connection point and authorised service capacity
• Existing SA Power Networks assets
• Removing redundant SA Power Networks assets
• Or other enquiries not covered under our other Portal request types

If after investigating your enquiry we determine another service type is required, you may be asked to complete the applicable request form through our portal. This will ensure that we have all the required information to progress your request.

You can submit a Customer Enquiry via the Portal.