Portal

We’re making it easier to apply online to connect, alter or disconnect a service – whether you’re an electrician, solar installer, builder, developer, or homeowner.

Portal services

Login to the portal to submit a request for services:

• New Service Provision
• Network Access Permits
• Retailer Temporary Isolation 
• Temporary Disconnection/Reconnection
• Alterations
• Request a connection offer (Negotiated Connections)
• Asset Relocations
• Swing & Sag Calculations
• Connections Enquiries

 

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What do I need to do? 

If you haven’t logged into the Portal before, you’ll need to create a new account: 

1. Go to portal.sapowernetworks.com.au 
2. Click 'Create a new account'
3. Set your password and verify your identity 
4. Set up Multi-Factor Authentication (MFA) 

Already registered? Just log in with your email and MFA code. 

Need help logging in? View the Portal Help Guide.

Need help?

If you would like further information or are having trouble using the Portal, please refer to the relevant guide under Helpful Documents below. Alternatively, send an email to customerservice@sapowernetworks.com.au or contact us on 13 12 61.

Find the latest Industry News, including articles relating to the Portal.

Helpful documents

Portal Guide - Registration and Login Portal Guide - Request List Functions

Portal Guide - How do I create a Vehicle to Grid (V2G) Application Need to save a copy - Print to PDF