Scheduled systems maintenance will occur from 4:00 PM Friday, 22 August to 11:00 PM Sunday, 24 August 2025, during which some digital services, including payment processing, will be unavailable.

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This transaction may require extra authentication via your bank's 3-D Secure service. If so, you'll be taken to their site - once you've verified, you'll be brought right back to SAPN to confirm your payment.


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General enquiries & support

Find contact information on our contact us page, or call our general enquiries line.

13 12 61

Faults & emergencies

For faults & emergencies, please call our 24/7 phone line.

13 13 66

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