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Some rural customers are experiencing power outages due to insulator pollution

The issue is impacting areas including the Yorke Peninsula, Kangaroo Island, Coorong, West Coast and the Limestone Coast.

Read the latest:

The list below is a guide only for dates, locations and the number of customers affected when our pollution remediation program involves a power outage.

We have other works that may not include a power outage that will help reduce the risk of unplanned power outages. Customers in towns not specifically listed in this table may still benefit from the work.

Where practical, we keep the power on, however we usually need to disconnect power for the safety of our crews doing this type of work.

We recommend customers subscribe to our free notification service to keep updated about planned, and unplanned, outages. 

We will keep customers directly impacted by outages informed via SMS and email. 

Dates

Towns Customers
Affected
Sunday 8 February 10pm - 6am Monday (Overnight) American River and surrounds, KI 501
Sunday 8 February 7am to midday Cowell, Lucky Bay (West Coast) and surrounds 1120
Sunday 8 February 10.30pm - 5.30am Monday (Overnight) Beachport and surrounds 743
Monday 9 February 10.30pm - 6am Tuesday (Overnight) Stansbury and surrounds (Yorke Peninsula) 641
Tuesday 10 February 8am - 3pm Port Wakefield 14
Tuesday 10 February 10.30pm - 6am Wednesday (Overnight) Yorketown, Edithburgh, Point Turton, Marion Bay, Warooka, Coobowie, the Pines, Corny Point  and surrounds (Yorke Peninsula) 3828
Wednesday 11 February 8am to 3pm,  Poonindie, Louth Bay, Point Boston, North Shields (West Coast) 286
Thursday 12 February 8am to 3.30pm Bowmans and surrounds (Mid North)  48
Thursday 12 February 8am to 3.30pm Kulpara (Yorke Peninsula) 8
Friday 13 February 8am to 3pm Coffin Bay, Wangary, Mount Dutton Bay and surrounds (West Coast) 1186
Friday 13 February 8am to 4pm Port Paterson 2
Sunday 15 February 10pm to 4am Monday (Overnight) Ceduna, Thevenard, Smoky Bay, Penong, Denial Bay, Koonibba and surrounds 2359
Thursday 19 February 10pm - 6am Friday (Overnight) Commissariat Point, Port Augusta West, Blanche Harbor and surrounds 576
Saturday 21 February from 11.00pm to 5.30am Sunday (Overnight)

Mid North from Port Wakefield and surrounds
all Yorke Peninsula

ElectraNet, the transmission network operator, is interrupting supply to our distribution network overnight Saturday 21 February from 11pm (southern Yorke peninsula), and from 11.30pm for Port Wakefield and surrounds, and all other parts of the Yorke peninsula. We are notifying customers on their behalf.
26000

 


Why are outages happening

Insulator pollution occurs when airborne contaminants such as dust, dirt and salt build up on power line insulators during extended dry conditions. When combined with moisture such as dew or high humidity, this build-up can reduce the insulating capability of the equipment, allowing electricity to track across the surface and trigger outages. Read more about outages due to insulator pollution.

We recognise that these frequent outages are frustrating for our customers.

What we are doing

We have established a dedicated multi-disciplinary taskforce to strengthen our response to insulator pollution, following the re-emergence of the issue across parts of regional South Australia.

Video - Insulator pollution explained

 

More

Insulator pollution is not caused by asset failure or lack of maintenance, but is a weather-driven, system-wide challenge that can affect many assets at once. Significant rainfall is ultimately one of the best ways to fully resolve and manage the issue of insulator pollution.