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Some rural customers are experiencing power outages due to insulator pollution

The issue is impacting areas including the Yorke Peninsula, Kangaroo Island, the West Coast and the Limestone Coast.

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Why are outages happening

Insulator pollution occurs when airborne contaminants such as dust, dirt and salt build up on power line insulators during extended dry conditions. When combined with moisture such as dew or high humidity, this build-up can reduce the insulating capability of the equipment, allowing electricity to track across the surface and trigger outages. Read more about outages due to insulator pollution.

We recognise that these frequent outages are frustrating for our customers.

What we are doing

We have established a dedicated multi-disciplinary taskforce to strengthen our response to insulator pollution, following the re-emergence of the issue across parts of regional South Australia.

Video - Insulator pollution explained

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