In early 2026, a dedicated taskforce was established to investigate the underlying causes, trial new technologies, and determine how to significantly reduce future impacts of insulator pollution upon customers across regional South Australia. Addressing the insulator pollution issue is our top organisational priority.
We are now investing up to $10 million to address insulator pollution, with over 25,000 hours of work planned as part of the program — one of the most significant workforce mobilisations SA Power Networks has ever undertaken.
You can find the latest details of the works program in your area below. SA Power Networks CEO Andrew Bills has also provided an update on the progress of the program overall, in this message to affected customers:
We do everything we can to ensure works go ahead as planned however sometimes circumstances out of our control, such as weather conditions, mean they need to be rescheduled.
We use SMS and email as part of our commitment to keeping affected customers fully informed before and during planned works, including if timing or arrangements change. If you are not already subscribed, you can sign up to receive outage notifications.
We appreciate that repeated planned outages can be disruptive. These works are part of our broader program to improve network reliability across regional South Australia.
Claims and compensation
How you can claim for damages caused by insulator pollution outages