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Financial hardship

If you’re having trouble paying your power bill, contact your retailer as soon as you can. All retailers are required to offer payment plans or assistance when unforeseen circumstances such as chronic illness or loss of income make it tricky to pay the bills on time.

The following services are also available to help those experiencing financial stress:

  • concession payments
  • financial counselling

SA Government resources

Energy bill relief

Help to pay your electricity bill is available for eligible households, and small businesses. The Energy Bill Relief rebate applies in addition to the South Australian energy concession. Read more about energy bill relief.

Help paying energy bills

If you are having trouble managing the cost of your energy bills, there are a number of ways you can get help. Read more about help paying energy bills.

Financial wellbeing program

As more South Australian families struggle to keep up with cost-of-living demands, the Department of Human Services are hoping to provide them with tools, support and confidence to be in control of their budget.

Learn more about the Financial Wellbeing Program on the Department for Human Services website.