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Our portal for registered electricians and retailers for creating, booking and tracking connection jobs.

Don't have an account? Register.

How to get started

To register, fill out our online form. Once we confirm your details, we will email you your username and password. Then you will be able to log in.

When you log in for the first time, you will need to agree to our Terms & Conditions 397KB PDF.

Using REX

If you would like further information or you are having trouble using REX, contact our Builders & Contractor’s team on 1300 650 014.

For the latest Industry News, including articles relating to the REX system, check out our News.

Helpful documents
REX Guide for retailers
(1000 KB) Download
REX Guide for electrical contractors
(870 KB) Download
Retailer and Meter Services Provider Handbook
(2 MB) Download
REX Quick reference guide
(308 KB) Download
REX Terms & Conditions
(396 KB) Download

Your password from us may expire over time. Contact us on 1300 650 014 and we’ll organise your password to be reset.

Your password needs to:

  • be at least eight characters long
  • include one uppercase letter
  • include one number
  • not be a password you have used before.

Take note of the error message and call us on 1300 650 014.

For IT issues, for example, REX doesn’t load or open when you log in, you can call our REX help desk on 1300 796 739.