Skip to content

Arrange a temporary disconnection/reconnection

You might be doing repairs on your home or removing a tree in your garden. No matter the job, temporarily disconnecting your power will ensure its completed safely.

The steps below explain how you can arrange a temporary disconnection or network isolation at your property.

  1. 1

    Complete the request form

  2. 2

    Our team will review your request, and determine what is involved in the temporary disconnection and reconnection.

  3. 3

    You will be advised of the outcome of your request within 10 business days.

  4. 4

    If approved, your request will be scheduled by your electrician at an agreed time.

Arrange a temporary disconnection/reconnection

More about temporary disconnections/reconnections

How long will this process take? Approximately four weeks from your enquiry being received through to works being completed.
Can I update my application? If you need to update any details after submitting your application, contact your Customer Service Officer.
How much will a temporary disconnection cost me? Standard fees apply.
What information will I need to provide as part of the application? You'll need your NMI, service type and phasing information handy.