Arrange a temporary disconnection/reconnection
You might be doing repairs on your home or removing a tree in your garden. No matter the job, temporarily disconnecting your power will ensure its completed safely.
The steps below explain how you can arrange a temporary disconnection or network isolation at your property.
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1
Complete the request form
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2
Our team will review your request, and determine what is involved in the temporary disconnection and reconnection.
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3
You will be advised of the outcome of your request within 10 business days.
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4
If approved, your request will be scheduled by your electrician at an agreed time.
Arrange a temporary disconnection/reconnection
More about temporary disconnections/reconnections
| How long will this process take? | Approximately four weeks from your enquiry being received through to works being completed. |
| Can I update my application? | If you need to update any details after submitting your application, contact your Customer Service Officer. |
| How much will a temporary disconnection cost me? | Standard fees apply. |
| What information will I need to provide as part of the application? | You'll need your NMI, service type and phasing information handy. |