Over the summers of 2025 and 2026, insulator pollution caused widespread outages across parts of the Yorke Peninsula, Eyre Peninsula, the Limestone Coast, Lower Murray and Kangaroo Island.
We know the impact on communities has been significant, and the level of reliability experienced has not been acceptable.
Due to extensive washing, targeted replacements and recent rainfall, the immediate risk of further pollution‑related outages is now low.
We’re now focused on preventing this from happening again – investigating the underlying causes, trialling new technologies and strengthening our long‑term approach to operating in high‑pollution environments. Fixing this issue and protecting customers from future impacts remains our top priority.
If you’ve been affected, the information below outlines what’s happened and how to stay updated.