Emergencies and hazards
If you are experiencing a life-threatening situation please call 000 in the first instance.
To report a power related emergency or hazard, please call us as soon as possible on 13 13 66 – we are available 24/7.
What is a power emergency or hazard?
- Electric shock
- Fallen power lines
- Low hanging power lines
- Damage to overhead or underground power lines, poles or other power equipment
- Other dangerous situations
ALWAYS treat electricity cables as live, stay away and call us immediately. If you see electricity lines that are down or causing risk to the public please call 13 13 66 immediately.
More information on safety.
Or to report a power outage click here.