Skip to content

Extra REX Portal security measures coming soon

REX Portal news item locked computer Hero 905 x 428

The REX Portal is undergoing upgrades to provide better security of your data and information. By the end of 2023, you'll start receiving a prompt to complete multi-factor authentication (MFA) via SMS each time you log into the portal.

NOTE: This change only applies to electrical contractors. Retailers are not impacted at this stage. 

What do I need to do? 

Access the REX Portal as you normally do. After you’ve entered your Username and Password to log in, you’ll receive an SMS to your mobile phone with a unique 6-digit code. Simply type this code into the box that appears on your screen, and you’ll have access to the portal as you do now. See an example screenshot below.

REX portal MFA screenshot example

Need help? 

For more information or help logging in, please phone SA Power Networks Builders and Contractors line on 1300 650 014 during business hours.


Read more industry news.

Related news

Read the latest news from SA Power Networks, including announcements, warnings, service alerts and industry news.